Transfer versus bank payout
A Zerpd transfer and arrival in your bank are two different steps.
How it works on Zerpd
Transferred means Zerpd sent funds to the configured connected payout account. The payout provider may then group the balance into a bank payout based on its schedule, currency, and account settings. Check the provider dashboard for bank-arrival details.
- •Use Zerpd's reward reference for the platform transfer.
- •Use the provider payout reference for bank-settlement questions.
- •Do not submit bank credentials in a Zerpd support request.